Most cellular operators in the American market have one thing in common, and this causes a big problem with them:


They hate their customers. This is a sad fact but remains true. Most American operators tend to think their customers are dumb canvas bags with “$” on the side of them, mere things to ‘monetize’ or otherwise exploit.


The best way to look at this current scenario is by looking at Verizon Wireless. Verizon represents everything that is wrong with the American cellular industry, and for that, they consistently hold the number one position among American carriers. “What’s wrong with Verizon?”, you might ask. Everything.


  • Verizon hates open networks. As evidenced by their refusal to join the Open Handset Alliance, their continued refusal to let you bring CDMA phones from other carriers, their refusal to provide firmware updates from the manufacturer to all their customers, their crippling of features on handsets so you have to use Get It Now